See what AI says about your product. Decide what to do next.
Visibility captures what AI says to HCPs and patients. Your team compares those answers with what you communicate; Label Substantiation adds evidence against versioned Prescribing Information. Decide what needs attention, act through your own teams and channels, then re-measure.
Two views. One evidence record.
Visibility
Inspect product mentions, captured answers, and the sources those answers cite, organized by patient or clinician question and monitored surface.
The record identifies the engine, model, retrieval mode, and capture date. Coverage is scoped to the surfaces in your monitoring plan.
Label Substantiation
Inspect what a captured answer carries, partially states, or leaves out against a versioned FDA label, with the relevant section and answer evidence beside each judgment.
Model judgments support medical, legal, and regulatory review. They are not a compliance determination; a citation alone does not substantiate a claim.
Beyond monitoring: Exchange explores a documented clinician-to-medical-affairs channel. Availability and scope are discussed separately.
See the coverage by safety element.
Each report puts the captured answer and the sources it cites beside the required safety information, so the gap is visible at a glance and inspectable in detail.
| Safety element | ChatGPT 5.1 | Gemini (model) | Claude (model) |
|---|---|---|---|
| Boxed warning | Found | Found | Partial |
| Warnings & precautions | Partial | Partial | Found |
| Contraindications | Omitted | Omitted | Partial |
| Adverse reactions | Omitted | Partial | Omitted |
Contraindications
Observe. Compare. Act. Re-measure.
Monitoring starts with a defined set of patient and clinician questions. Each capture records the engine and model, retrieval mode, timestamp, answer, and available citations. The monitoring plan states which surfaces are included.
Snapshots make change visible.
The value is not a single answer. It is seeing which safety elements appear, disappear, or stay missing as the same questions are checked on schedule.
2026-08-23Next scheduled
comparisonLater snapshot
change logged
One report. Four questions it answers.
Commercial, medical, regulatory, and Pharmacovigilance each arrive with a different question. They all read the same dated report.
Set the scope: products × cadence.
Monitor one product, several products, or a portfolio on the cadence that fits your review calendar.
An answer can sound complete while leaving out required safety information.
Patients and clinicians ask AI about medicines. A fluent answer can still omit a contraindication, warning, or adverse reaction.
Fluent is not complete
A confident, well-written answer can look complete while leaving out the element that matters to one patient.
The gap is hard to see
Without comparing the captured answer with the required safety information, an omission stays hidden inside otherwise useful information.
The question is arriving now
The record gives your teams a shared place to start when they ask what AI answers are currently showing.
AI is becoming part of the information path. The standard for safety information is not changing.
AI is moving into clinical practice. At the same time, regulatory attention remains focused on how risk is presented and what material facts are omitted.
of physicians surveyed in November 2025–January 2026 reported using AI in clinical practice, compared with 47% in the March–April 2025 cohort.
King & Spalding counted 74 FDA drug-promotion enforcement letters in 2025, including two from CBER; this is not an OPDP-only count.
VizLoop gives teams a dated way to inspect what the answer says, what required safety information it leaves out, and what changes over time.
See the finding. Route it. Re-measure.
Review the label judgment and its evidence, then assign a finding to a named owner. Compare it with a later snapshot when available.
Put Visibility and Label Substantiation to work.
Tell us the product and your review question. We’ll discuss the monitored surfaces, label comparison, cadence, and deliverable with your team.